Call Management Suite

Automate And Simplify Every Call With IVR System

MyOperator IVR automates how your business answers, routes, and manages calls through structured call flows and smart routing.
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15 Years of Trust. 12,000+ Brands Strong.

Why Use MyOperator IVR System

100%

Automated Calls

Self-service IVR menus save time and effort by handling repetitive customer queries automatically.

30%

Faster Response Time

Direct calls to the right department, agent, or location based on user input or pre-defined logic.

50%

Higher Customer Satisfaction

Structured IVR menus lead to faster response handling and improved customer satisfaction.

What Is MyOperator IVR System

MyOperator IVR System is an intelligent, cloud-based calling solution that manages both inbound and outbound calls efficiently. It replaces manual call transfers with interactive voice menus that route callers automatically, provide self-service options, and streamline customer conversations for teams of any size.
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What You Get With MyOperator
IVR System

Custom IVR Menus

Build interactive, multi-level menus that greet and guide callers seamlessly.

Cloud-based Calling

Record every inbound and outbound call on the cloud for analysis, training, or compliance purposes.

Multi-Language Support

Offer IVR menus in multiple languages for regional or global audiences.

CRM & Integration Support

Integrate IVR workflows with CRM systems or helpdesks to retain full customer context.

Analytics Dashboard

Track menu usage, call drop rates, and response patterns to improve customer journeys.

Sneak Peek Into How MyOperator’s
IVR System Works

01
Step 1: Design IVR Menu
Create a call flow by defining menus, keypress options, and routing through the dashboard.
02
Configure & Deploy
Assign virtual numbers, upload greetings, and map routing rules to departments or agents.
03
Monitor & Optimize
View reports, call logs, and analytics to refine customer experience and improve efficiency.
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Schedule A Live Demo
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What Businesses Say
About MyOperator

“The platform's ability to handle high call volumes and WhatsApp services have been great, making our engagement with students smoother and more productive.”
Farooq Khan / VP of Admission Support

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled,
‍4.5 Google Rating

“MyOperator’s WhatsApp Business API has been a game-changer. The panel is super interactive and simple. Direct access to the support and marketing team has been invaluable.”
Pratanu Mohanty / Head of Revenue Maximisation - Big FM

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled,

‍4.5 Google Rating

“The IVR support and SMS portal have greatly streamlined our communication processes, allowing us to easily manage student inquiries and provide timely support.”
Dr. Debajyoti Kar, / CEO, PrepMed NEET

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled,

‍4.5 Google Rating

“With MyOperator's IVR + WhatsApp Business Solution, we have greatly improved our client relationships and business operations.”
Prajnay Garg / Founder & CEO, Darkins Chocolate

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled,

‍4.5 Google Rating

“Best advantage of MyOperator is how it connects all the stakeholders. Managing the team feels like a comfort zone now with better connectivity.”
Aman Agarwal / Director, KV Developers

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled,

‍4.5 Google Rating

“MyOperator handles our complete support team. I would recommend it to every business owner who directly deals with their customers.”
Ujjawal Chauhan / Co-Founder, SkillBee

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled,

‍4.5 Google Rating

Find The Perfect Ride
For Your Business Needs

Compact

₹2,500/month

For small teams that need WhatsApp Business API & missed calls.

Sedan

₹5,000/month

For growing businesses that need more users & unlimited IVR + WhatsApp.

SUV

MOST POPULAR

₹15,000/month

For teams that also need performance analytics and integrations.

Enterprise

₹2,00,000/month

Starts at

For large organizations that need customization and dedicated support.

Explore Pricing Plans
Explore Pricing Plans
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What Is MyOperator

MyOperator is a Business AI Operator that brings together AI agents and human experts for unified communication on WhatsApp and Calls.

The Channels

WhatsApp Suite

Official WhatsApp Business API with automation, campaigns, and shared inboxes.

  • Broadcasts, CTWA, and AI replies
  • Multi-agent chat and handovers
  • Blue tick and verification

Call Suite

Cloud calling infrastructure built for high-volume inbound and outbound operations.

  • IVR, virtual numbers, and dialers
  • Tracking, recordings, and smart routing
  • Synced with WhatsApp & AI flows

The Workforces

AI Agents

AI voicebots and chatbots that handle first response, qualification, and routing.

  • Unified across WhatsApp + Calls
  • Self-learning from real conversation data
  • Escalation only when essential

Human Experts

Sales and support teams step in with complete conversation context.

  • Full view of past chats and calls
  • Faster resolution and follow-ups
  • Better outcomes across the funnel

IVR System FAQs

What is an IVR System and how does it work?
An Interactive Voice Response (IVR) System is an automated telephony solution that allows callers to interact with your business through keypad inputs or voice commands. MyOperator IVR connects these inputs to predefined call flows, ensuring customers reach the right department or receive instant assistance without manual intervention.
How does MyOperator’s IVR System improve customer experience?
By automating call handling, MyOperator IVR reduces wait times and improves accuracy in call routing. Customers are greeted with professional messages, guided through options, and connected directly to the right person, creating faster, smoother, and more satisfying interactions.
Can I create multi-level IVR menus?
Yes. You can build multi-level IVR structures that handle complex department or regional setups. Each level can have unique greetings, time-based routing, and custom keypress options to support advanced customer flows.
Is MyOperator IVR suitable for all business sizes?
Absolutely. The IVR system is scalable and flexible, making it suitable for startups automating basic routing or enterprises handling thousands of daily calls. You can expand menus, add lines, or integrate with other tools as your business grows.
Does it support multiple languages?
Yes. You can configure menus in multiple languages to match your audience. MyOperator IVR enables custom greetings and responses per language, ensuring inclusivity and personalization in customer interactions.
Can I integrate MyOperator IVR with my CRM?
Yes. MyOperator IVR integrates seamlessly with major CRMs like Zoho, HubSpot, and Salesforce. This ensures every call interaction is automatically logged, keeping your customer data complete and consistent across systems.
Are all calls recorded and stored securely?
Yes. MyOperator automatically records calls handled via IVR. Recordings are stored securely on cloud servers with access controls and encryption, making them ideal for quality checks, audits, and training.
How long does setup take?
Most IVR setups go live within 24 hours. The process involves defining your menu structure, uploading greetings, and mapping routing rules. For complex workflows or integrations, the onboarding team provides hands-on assistance to ensure quick deployment.
What analytics can I access?
The analytics dashboard provides insights into call traffic, IVR option usage, call drop ratios, and agent performance. These reports help identify trends and areas for improvement, allowing you to optimize call flows and service quality.
What kind of support does MyOperator offer?
All customers receive dedicated onboarding support, documentation, and training. Enterprise users also benefit from 24/7 technical support, custom configuration assistance, and SLA-backed uptime guarantees.

Power Your Calls With IVR System

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